Getting started

TreadOS is built for tyre workshops and the fleets they serve. The system is split into two connected experiences so workshop staff can run operations internally while customers only see the information the workshop chooses to share.

• Workshop app (staff sign-in) handles the internal work: jobs, wheel maps, quotes, invoices, inventory, customer records, vehicles, reports, and workshop settings.
• Customer portal gives approved customer contacts a secure place to view their fleet, read shared documents, respond to quotes, and send work requests back to the workshop.

Both experiences use normal email-and-password sign-in. You are never asked to type an internal workshop slug or URL code. TreadOS resolves the right account from the email address; if the same email belongs to more than one workshop, the sign-in flow asks you to choose the workshop by the display name you recognise.

How to think about the system

A simple way to understand TreadOS is to think of it as one operational chain:

• Customers and vehicles define who you do work for and what assets you are maintaining.
• Jobs capture workshop activity, inspection findings, tyre conditions, notes, and attachments.
• Quotes and invoices turn workshop work into customer decisions and billing.
• Portal access lets customers see only the fleet, documents, and messaging your workshop has allowed.

Recommended first-day checklist

• If you are an account owner or senior admin, review Workshop → General, Company profile, and any finance integration settings before inviting the wider team.
• If you are setting up staff, open Workshop → Users to invite people, set roles, and confirm who should be allowed to change business-critical settings.
• If you are focused on daily operations, start with the Dashboard and then move into Jobs, because that is where the live workshop pipeline shows up first.
• If customers will use self-service, review Customer portal settings and then enable portal access for the correct customer accounts one by one.

Where most people go first

• Workshop staff usually live in Dashboard, Jobs, Quotes, Invoices, Customers, and Vehicles.
• Workshop managers often spend more time in Reports, Inventory, Billing, Users, and other settings pages.
• Customer contacts normally use Fleet, Quotes, Invoices, Work requests, Reports, and Display & units in the portal.

If you ever feel lost, go back to the Dashboard or the customer’s record. Those are usually the quickest anchors for understanding what is happening and what should happen next.